Privacy Policy

Privacy Policy of acehackware.com

This application collects some Personal Data from its Users.

Policy summary

Personal data collected for the following purposes and using the following services:

  • Analytics 
    • Google Analytics and Clicky
      Personal Data: Cookie and Browsing and usage Data 
  • Managing email addresses and sending messages 
    • Mailchimp
      Personal Data: Email 
  • Interaction with external social networks and platforms 
    • Facebook Like button and social widgets, Twitter Tweet button and social widgets, Google+ +1 button and social widgets, Linkedin button and social widgets and Pinterest “Pin it” button and social widgets
      Personal Data: Cookie and Browsing and usage Data 
  • Advertising 
    • AdRoll
      Personal Data: Cookie and Browsing and usage Data 
  • Remarketing and Behavioral Targeting 
    • AdWords Remarketing and Google Analytics for Display Advertisers
      Personal Data: Cookie and Browsing and usage Data 
  • Managing support and contact requests 
    • Desk.com
      Personal Data: Various types of data 
  • E-commerce 
    • E-commerce
      Personal Data: Various types of data 
  • Interaction with live chat platforms 
    • Olark Widget
      Personal Data: Cookie and Browsing and usage Data 
  • Handling payments 
    • Stripe
      Personal Data: Various types of data 

Contact information

Full policy

Data Processing Ownership

ACE Hackware, A Division of CogniSec, Inc.,
support@acehackware.com

Types of Data collected

Among the Data that this Application may collect there are: Cookie, Browsing and usage Data, Email and Various types of data.

Other Personal Data collected may be highlighted by other sections of this privacy policy or by dedicated explanation text, in the moment when the Data collection happens.
The Personal Data may be freely inserted by the User or the Data Subject, or collected automatically when using the Application.
Any use of Cookies by the Application or the owners of third party services used by the Application, unless stated otherwise, serves to identify the User and remember his/her preferences for the sole purpose of providing the service required by the User.
Failure to provide certain Personal Data, in particular Navigation Data, by deactivating the Application’s Cookies may make it impossible to surf or for the Application to provide its services.

The Personal Data collected may regard both the User and third parties whose data the User provides.
The User assumes responsibility for the Personal Data of third parties published or shared through the Application and declares that (s)he has the right to communicate or broadcast them, thus relieving the Owner of all responsibility towards third parties.

Mode and place of processing the Data obtained

Method of Processing

The Data Controller processes the Data of the Interested Parties and Users in a lawful and proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the Data. Processing is carried out using computers and / or telematic means, with organizational methods and logics strictly related to the stated purposes.
In addition to the owner, in some cases, access to the Data may be available to external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies). The updated list of Managers may be requested from the Owner at any time.

Place

The Data are processed at the headquarters of the Data Controller, unless stated otherwise in the rest of this document.

Conservation Time

The Data are kept for the time necessary to perform the service requested by the User, and the User can always ask for their suspension or removal.

The use of the collected Data

The Data concerning the User or the Data Subject are collected for the following purposes: Analytics, Managing email addresses and sending messages, Interaction with external social networks and platforms, Advertising, Remarketing and Behavioral Targeting, Managing support and contact requests, E-commerce, Interaction with live chat platforms and Handling payments.

The kinds of Personal Data used for each purpose are given in the specific sections of this document.

The use of Data for additional purposes by the Owner may in some cases, and for legal purposes, require specific consent by the User or the Data Subject.

Detailed information on the processing of Personal Data and the services provided by third parties

Personal Data collected for the following purposes and using the following services:

  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Google Analytics (Google)
    Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine Application use, to prepare reports on an Application’s activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
    Personal data collected: Cookie and Browsing and usage Data.
    Place of Processing: USA – Privacy Policy
    Clicky (Roxr Software Ltd)
    Clicky is an analytics service provided by Roxr Software Ltd.
    Personal data collected: Cookie and Browsing and usage Data.
    Place of Processing: USA – Privacy Policy
  • Managing email addresses and sending messages

    These services make it possible to manage a database of email contacts to communicate with the User via email.
    The services are used to collect data concerning the date and time when the mail is viewed by the User, as well as when the user interacts with incoming mail, such as by clicking on links included in the email.

    Mailchimp (Mailchimp)
    Mailchimp is an email address management and message sending service provided by Mailchimp Inc.
    Personal data collected: Email.
    Place of Processing: USA – Privacy Policy
  • Interaction with external social networks and platforms

    These services allow interaction with social networks or other external platforms directly from the Application’s pages.
    The interaction and information obtained by this Application are always subject to the User’s privacy settings for each social network.
    If a service enabling interaction with social networks is installed it may still collect traffic data for the pages where the service is installed, even when Users do not use it.

    Facebook Like button and social widgets (Facebook)
    The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook Inc.
    Personal data collected: Cookie and Browsing and usage Data.
    Place of Processing: USA – Privacy Policy
    Twitter Tweet button and social widgets (Twitter)
    The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter Inc.
    Personal data collected: Cookie and Browsing and usage Data.
    Place of Processing: USA – Privacy Policy
    Google+ +1 button and social widgets (Google)
    The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.
    Personal data collected: Cookie and Browsing and usage Data.
    Place of Processing: USA – Privacy Policy
    Linkedin button and social widgets (Linkedin)
    The Linkedin button and social widgets are services allowing interaction with the Linkedin social network provided by Linkedin Inc.
    Personal data collected: Cookie and Browsing and usage Data.
    Place of Processing: USA – Privacy Policy
    Pinterest “Pin it” button and social widgets (Pinterest)
    The Pinterest “Pin it” button and social widgets are services allowing interaction with the Pinterest platform provided by Pinterest Inc.
    Personal data collected: Cookie and Browsing and usage Data.
    Place of Processing: USA – Privacy Policy
  • Advertising

    These services allow User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on the Application, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services.

    AdRoll (Semantic Sugar, Inc.)
    AdRoll is an advertising service provided by Semantic Sugar, Inc.
    Personal data collected: Cookie and Browsing and usage Data.
    Place of Processing: USA – Privacy Policy
  • Remarketing and Behavioral Targeting

    These services allow the Application and its partners to inform, optimize and serve advertising based on past Application use by the User.
    This activity is performed by tracking Navigation Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.

    AdWords Remarketing (Google)
    AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google Inc. that the Application activity with the Adwords advertising network, the Doubleclick Cookie and in some cases the http://www.teracent.com/about-us/privacy-policy/.
    For the opt-out: http://google.com/settings/ads/onweb/optout?hl=enand http://www.teracent.com/about-us/opt-out/
    Personal data collected: Cookie and Browsing and usage Data.
    Place of Processing: USA – Privacy Policy
    Google Analytics for Display Advertisers (Google)
    Google Analytics for Display Advertisers is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
    For the opt-out: http://google.com/settings/ads/onweb/optout?hl=en
    Personal data collected: Cookie and Browsing and usage Data.
    Place of Processing: USA – Privacy Policy
  • Managing support and contact requests

    These services allow the Application to manage support and contact requests received via email or by other means, such as the contact form.
    The Personal Data processed depend on the information provided by the User in the messages and the means used for communication (e.g. email address).

    Desk.com (Assistly)
    Desk.com
    is a support and contact request management service provided by Assistly Inc.
    Personal data collected: Various types of data.
    Place of Processing: USA – Privacy Policy
  • E-commerce

    E-commerce (This Website)
    This is an e-commerce Application.
    The Personal Data collected are used to sell goods or provide the User with services, including payment and possible delivery.
    The Personal Data collected to complete the payment may concern the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of data actually collected by the Application depends on the payment system used. The Application shares only the data necessary to make the payments with the bank chosen to handle the transaction.
    Personal data collected: Various types of data.

  • Interaction with live chat platforms

    These services allow Users to interact with third party live chat platforms directly from the pages of the Application, for contacting and being contacted by the Application support service.
    If one of these services is installed, it may collect browsing and usage data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

    Olark Widget (Habla, Inc.)
    The Olark Widget is a service for interacting with the Olark live chat platform provided by Habla, Inc.
    Personal data collected: Cookie and Browsing and usage Data.
    Place of Processing: USA – Privacy Policy
  • Handling payments

    Payment processing services enable the Application to process payments by credit card, bank transfer or other means. To ensure greater security, the Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.

    Stripe (Stripe Inc)
    Stripe is a payment service provided by Stripe Inc.
    Personal data collected: Various types of data.
    Place of Processing: USA – Privacy Policy

Additional information about data processing

Legal Protection

The User’s Personal Data may be used for legal purposes by the Owner of the Application in court or in the stages leading to possible legal action arising from its improper use or that of related services by the User.

Additional Information

Specific information may be shown on the pages of the Site concerning particular services or the processing of Data provided by the User or by the Data Subject.

Maintenance

The User’s Personal Data may be further used in ways and for purposes required for Application maintenance.

System Logs

For operation and maintenance purposes, this Application and any third party services it uses may collect system logs, i.e., files that record interaction – including navigation. They may also contain personal data, such as IP addresses.

Information not contained in this policy

More information on processing Personal Information may be requested from the Owner at any time.

The Rights of Data Subjects

Those persons to whom the Data refer have the right, at any time, to know whether their data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Owner of the Processing System.

Changes to this Privacy Policy

The Application reserves the right to make changes to this Privacy Policy at any time by giving notice to its Users on this page, and by ensuring analogous protection of the Personal Information in all cases. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Information about this privacy policy

The Data Controller is responsible for this privacy policy, prepared starting from the modules provided by Iubenda and hosted on the Iubenda's servers.

Definitions and legal references

Personal information or Data

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Browsing and usage Data

Information collected automatically from the Site, including the IP addresses or domain names of the computers utilized by the users who connect to the site, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the visitor, the various time details per visit (e.g., the time spent on each page) and the details about the path followed within the site with special reference to the sequence of pages visited, and other parameters about the operating system and the user's IT environment.

User

Means the individual user of the Application’s services or products.

Data Subject

The legal or natural person to whom the Personal Data refer.

Data Processor

The natural person, legal person, public administration or any other organization, association or organization designated by the Data Controller for the Personal Data processing system.

Data Controller

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Site.

 

Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy exclusively regards this Application.

Latest update: February 26, 2013

iubenda manages this page and collects some personal data about users